CREDIT REPORTING POLICY
PURPOSE OF THIS POLICY
The School, as a supplier of goods and services on credit or payment terms, is a ‘credit provider’ under the Privacy Act. The School is therefore bound by the credit reporting provisions in Part IIIA of the Privacy Act and the Credit Reporting Code registered under the Privacy Act.
The purpose of this Credit Reporting Policy is to provide information about how the School manages your personal credit information and credit eligibility information (Credit-Related Information). This Policy does not apply to the collection or use of credit related information about corporations.
TYPES OF CREDIT-RELATED INFORMATION COLLECTED
The types of Credit-Related Personal Information the School collects includes:
• identification information;
• the type and amount of credit you have obtained and the terms upon which it was obtained;
• repayment history information and default information;
• whether in the School’s or another credit provider’s opinion you have committed a serious credit infringement;
• court proceedings information;
• personal insolvency information;
• certain administrative information relating to credit.
COLLECTION OF CREDIT RELATED INFORMATION
The School collects Credit-Related Information only by fair and lawful means where it is reasonable and practicable to do so. The School collects such information in order to assess your eligibility to obtain goods and/or services from the School on credit terms.
At or before the time the School collects Credit-Related Information about you, that we are likely to disclose to a Credit Reporting Body, the School will notify you of the name and contact details of the body and any other matters required by law, or will otherwise ensure that you are aware of these matters.
Credit-Related Information you Provide
The School will generally collect Credit-Related Information about you by way of forms you fill out, face to face meetings and interviews with you, telephone calls and emails exchanged with you.
Collection as Required by Law
If the School is required to collect Information under an Australian law or a court/tribunal order, the School will inform you that the collection is so required, including details of the law or court/tribunal order requiring the collection.
Credit-Related Information Provided by Other People
The School may collect information from Credit Reporting Bodies in order to assess your credit worthiness, your eligibility to obtain goods and/or services from the School and to determine payment terms for the provision of the goods and/or services.
Publicly Available Credit-Related Information
The School may also collect publicly available information in relation to your activities in Australia and your credit worthiness.
USE OF CREDIT-RELATED INFORMATION
The School collects, uses and holds Credit-Related Information to:
• assess creditworthiness;
• determine payment terms for the goods and/or services the School provides;
• day to day administration; and
• satisfy the School's legal obligations.
The School may not be able to enrol, or continue the enrolment of, a student if necessary Credit-Related Information about the student, parent, or guardian is not provided.
INTEGRITY AND STORAGE OF CREDIT- RELATED PERSONAL INFORMATION
The School takes all reasonable steps to protect the security of the Credit-Related Information that it holds from misuse, interference, loss, unauthorised access, modification or disclosure. This includes taking appropriate measures to protect electronic materials and materials stored and generated in hard copy.
The reasonable steps the School takes to protect the security of the Credit-Related Information involves a variety of methods, including locked storage of paper records and pass worded access rights to computerised records.
DISCLOSURE OF CREDIT-RELATED INFORMATION
The School may disclose Credit-Related information (including default information) about you to Credit Reporting Bodies and debt collection companies, where you are in payment default.
The types of Credit-Related Information that the School may disclose to Credit Reporting Bodies include:
• identification information, such as your name, address, date of birth and driver's licence number; and
• information that you have defaulted on a payment due to the School and the amount of the default.
Subject to the above, the School will not disclose Credit-Related Information about you except where it is:
• in accordance with the law;
• authorised by you in a contract between you and the School; or
• in accordance with consent granted by you.
ACCESSING CREDIT-RELATED INFORMATION
You are entitled to access your Credit-Related Information held by the School.
If you wish to access your Credit-Related Information, you must lodge a request for access with the School.
The School may charge a fee to cover its reasonable costs in meeting an access request.
Where you request access to Credit-Related Information about you that the School has, you will be provided with access to the information within 30 days of the request (unless unusual circumstances apply).
The School is not required to give you access to this information if:
• to do so would be unlawful; or
• to do so would likely prejudice one or more enforcement related activities conducted by or on behalf of an enforcement body; or
• denying access is required or authorised by law or a court/tribunal order.
If the School does not give you access to the Credit-Related Information requested, you will receive written notice that explains the reason for the refusal.
CORRECTING CREDIT-RELATED INFORMATION
The School aims to ensure that Credit-Related Information it holds is accurate, up-to-date and complete. Please ensure any information you provide is accurate, up-to-date and complete.
You may request that the School correct Credit-Related Information that it holds about you by contacting the Finance and Administration Manager.
If the School is satisfied that the Credit-Related Information is inaccurate, out-of-date, incomplete, irrelevant or misleading, then reasonable steps will be taken to correct the information within 30 days, or a longer period as the School agrees with you in writing.
The School will not charge you for any corrections.
As long as it is reasonable to do so, if the School corrects Credit-Related Information which it has disclosed to third parties, the School will give each recipient of the information written notice of the correction within a reasonable period.
Complaints about breaches of the Credit Reporting Privacy obligations, including the Credit Reporting Code, by the School may be made by contacting the Commercial Director.
12th March 2014